1. Trade policy
1.4 You must provide the seller with an email address, or the details of another form of contact, which is correct and complete and you agree that the seller may contact you using those details if they deem it necessary.
1.5 Registration for face-to-face and online courses
- Each registration is individual;
- The application is a request to reserve one of the available places;
- The payment of the registration fee by the deadline date is the confirmation/guarantee that the place requested will be reserved for the person registered;
- The non-payment of the registration fee by the due date implies the withdrawal of the reservation request;
- The vacancies withdrawn from the reserve will be passed on to the interested parties on the waiting list for the course;
- In case the enrolled person has paid the registration fee and:
a) does not show up at the dates and place indicated
implies that you will give up your place and will automatically forgo the refund of the registration fee*;
b) withdraw from the course 5 days prior to its realization or in the event of cancellation of the course by the seller,
the amount paid by the client will be refunded in full to a current account indicated by the client or credited, if desired, in the client’s name for the next course he/she wishes;
- Due to the respect of the course instructor’s copyright, it is forbidden to record or film the course
- Manual course notes are permitted.
2. Purchase of services
2.1 To purchase a service at www.paulonogueiraterapias.com, the customer needs to have an email account whose address will be used to authenticate on www.paulonogueiraterapias.com as well as be used for future communications between the customer and the seller. It will also be necessary that the client’s browser is configured to accept cookies and pop-ups, in order to be able to enjoy all the conditions of navigability of the online store Paulo Nogueira Terapias.
Acquiring a service at www.paulonogueiraterapias.com is quite simple:
1. find the courses and therapies you want to purchase;
2. Add the selected courses and therapies to the Shopping Cart;
3. Finalize the purchase;
4. Select the payment option;
5. Review your order;
6. Proceed to payment and confirm the order;
7. You will receive an order confirmation by e-mail;
Your order is confirmed when you select the “Confirm Payment” (Checkout) button at the end of the checkout process.
When the online store Paulo Nogueira Terapias (www.paulonogueiraterapisd.com) receives your order a message will appear on the screen with your order number and all the details of your order. The purchase agreement is finalized at this point.
An order confirmation is sent to your email. We suggest you print or download this copy for future reference.
The seller may not process orders that do not have sufficient guarantee of good collection. This may happen when orders are incomplete or incorrect, or the products ordered are no longer available. In such cases, we will inform you by e-mail that the sales contract has not been concluded and that the vendor has not proceeded with the sale, specifying the reasons for this.
If an order has been placed and payment made for products that are no longer available, the seller will refund the money paid for unavailable items.
3. Right not to accept the order or to cancel the purchase
The seller reserves the right to refuse any order for any reason. We also reserve the right to cancel any purchase, even if it has already been accepted by us, in the following situations:
* Billing information is not correct or verifiable;
* The order is flagged as an order susceptible to fraud;
* If we think you’re under 16
* There is an error in the price quotation;
In the event that the seller does not accept the order, the amount paid for the same will be refunded in full to a current account indicated by the customer or credited, if desired, to the customer’s name for the next course they wish;
4. Verification of data
After receiving your order we can perform some checks on it before we prepare it.
These checks may include address verification, credibility and fraud verification. By confirming your order you agree to these conditions.
5. Payment Methods
The payment methods for online courses and therapies ordered will be carried out using Paypal or credit card. We do not accept any other payment method besides the ones mentioned. Please do not attempt to pay by any means other than specified. If you do so, we cannot be held liable for loss of payment or any other damages that may result.
6. Returns & Cancellations
6.1 Return of defective goods
6.1.1 The customer has the right to return delivered goods if they are found to be defective or otherwise not in conformity with the ordered products. Returns can be made within 15 days of receiving the order.
6.2 Return information
6.2.1 If your return is justified by the existence of a defect or non-compliance with the products ordered, the seller will bear the shipping costs and return. If your return has been made for reasons other than the justified existence of a defect or non-compliance of the ordered products with the information provided on the product page, the Seller will not refund the costs of shipping the order from the Seller to the Customer or the return from the Customer to the Seller.
6.2.2 Refunds will be made based on the payment method the customer chose when finalizing their order. It is necessary that the customer provides his bank details to our Customer Support at the time he initiates the return process. This indication is necessary so that we can proceed to refund the money to your account. The customer will receive a refund after the product(s) have been returned and processed.
6.2.3 The Refund will be processed within 15 days.
7. Customer support
7.1 For additional information, you can contact the online shop Paulo Nogueira Terapias via email to [email protected]
8. Availability of products
Satisfaction of all orders placed on the site is subject to availability. The seller tries to ensure that all items offered for sale on the site are in stock. However, the seller reserves the right not to accept any orders or to cancel orders already confirmed for products that no longer have stock. In these cases we will contact the customer.
10. Information on the website
Although the seller works its website with all care, the information, text, graphic documents, movies, music and/or other services may contain errors or be incomplete or incorrect. The seller cannot be held liable for any damages resulting from the use (or inability to use) the site, including damages caused by viruses or any inaccuracy or imperfection of the information, unless such damage is the result of intent or negligence on the part of the seller. Some of the images on the website are merely illustrative and serve to better identify the final product.
11. Quality and Assurance
The seller does not sell second-hand, defective or substandard products. The main features of each product shown at www.paulonogueiraterapias.com can be found on each product page.
12. Applicable law, jurisdiction and disputes
12.1. This contract is governed by Portuguese law and, for the resolution of any dispute, the competent court is the District Court of Lisbon, renouncing any other.
12.2. In case of dispute the client may resort to the Lisbon Consumer Conflict Arbitration Centre:
Lisbon Consumer Conflict Arbitration Centre
Rua dos Douradores, 116, 2.º, CP 1100-207 Lisboa