1. IDENTIFICATION OF THE CONTROLLER

  • Company: Paulo José Leal Nogueira (hereinafter referred to as ” Paulo Nogueira Terapias”)
  • Head Office: Rua Jaime Lopes Dias, 2 – 12ºesq 1750-124 Lisboa
  • NIF: PT228506514
  • Contact Data Protection Officer: [email protected]

2. Information and consent

The Personal Data Protection Act (hereinafter “LPDP”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter “GDPR”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.

In legal terms, “personal data” is considered to be any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person, so that the protection does not cover the data of legal persons.

By accepting this Privacy Policy, the user provides informed, express, free and unequivocal consent that the personal data provided through the website https://www.paulonogueiraterapias.com/ are included in a file under the responsibility of Paulo Nogueira Terapias whose processing under the terms of the LPDP and RGPD complies with the appropriate technical and organizational security measures.

The space Paulo Nogueira Terapias, maintains a database with the registration of their customers. The data present in this database are only the data provided by the users at the time of their registration, being collected and processed automatically, under the terms approved by the National Commission for Data Protection, by Paulo Nogueira Terapias, entity responsible for the corresponding file.

In no case will information on philosophical or political beliefs, party or trade union membership, religious faith, private life and racial or ethnic origin be requested, as well as data concerning health and sex life, including genetic data.
In no event will we undertake any of the following activities with the personal data provided to us through this website:

  • Transfer to other persons or other entities without the prior consent of the data subject;
  • Transfer outside the European Economic Area (EEA) without the prior consent of the data subject.

3. Data protection

The space Paulo Nogueira Terapias and the site with the domain paulonogueiraterapias.com, henceforth designated as website of which the space Paulo José Leal Nogueira, entrepreneur in individual name with NIF PT228502514, assumes as owner, respect the privacy of each individual. Any personal data obtained will be treated by Paulo Nogueira Terapias and its website, exclusively, to respond to any service you request and, secondly, with your consent, to improve our service and the way we serve you, letting you know about promotions or doing other similar marketing activities.

During some of the interactions between the user and the website, such as on forms requesting to schedule services or requesting information, the user may be asked to provide personal information such as first name, last name, email, phone or skype ID. This information is requested to ensure that each person is treated in a personalized way and can be sent information relevant to them (for example through a newsletter) and always with their prior consent.

In fulfillment of the LOPD (Organic Law 15/1999, of December 13, of Protection of Data and Personal Character), the user will be able to exercise its rights of access, rectification and cancellation of the registered data in an automated file that is titularity of the space Paulo Nogueira Terapias, through the direction of mail [email protected] or through the sending of registered letter for
Paulo José Leal Nogueira
Rua Jaime Lopes Dias, 2 – 12ºEsq
1750-124 Lisboa
Portugal

The user expressly accepts that by giving their data you are authorizing Paulo Nogueira Terapias space to send their own advertising or third parties related to the sale of products or consumer services.

The website may provide the user with features to enable the user to make the website known to any other person. In order to make use of this functionality, the user must have previously obtained the express consent of the recipients for the cession of their data so that the website can send e-mails on their behalf, as well as so that the space Paulo Nogueira Terapias can send its own publicity or that of third parties related to alternative therapies, purchase and sale of products or consumer services and is therefore the only responsible for any eventual sanctions or any circumstance derived from irregularities in the obtaining.

4. Purposes of processing personal data

The personal data we process through the website will only be used for the following purposes:

  • (i) Order processing;
  • (ii) Communication with clients and clarification of doubts;
  • (iii) Processing of requests for information;
  • (iv) Complaints processing;
  • (v) Statistical analysis activities;
  • (vi) Verify, maintain and develop statistical systems and analysis;
  • (vii) direct marketing communications (if you have consented to the processing of your personal data for this purpose);
  • (viii) Preventing and combating fraud;
  • (ix) Request for feedback on products or services purchased;
  • (x) Conducting satisfaction surveys.
  • (xi) Management of and participation in events, competitions and campaigns.

Paulo Nogueira Terapias guarantees the confidentiality of all data provided by their customers. Although the website collects and processes data in a secure manner to prevent their loss or manipulation, using the most advanced techniques for this purpose, we inform you that collection over an open network allows personal data to circulate without security conditions, running the risk of being seen and used by unauthorised third parties.

The website has a chat room where users can ask questions and make the most of all the services offered on the website. If users provide personal data to Paulo Nogueira Terapias space, through the referred chat, these data will not be used for any purpose other than the one requested by the user.

On the other hand, the user allows access to information about the services contracted with Paulo Nogueira Terapias in order to be able to offer additional services to those contracted.

When collecting personal data, except in fields where otherwise indicated, the user may voluntarily provide personal data, without the lack of response implying a decrease in the quality or quantity of the corresponding services (unless otherwise indicated). However, the lack of response to data, considered mandatory, will imply the impossibility to access the service for which the data was requested.

If you do not agree with the above conditions, Paulo Nogueira Terapias cannot contract with the user through its website.

5. What personal data is collected and how it is collected

5.1 Comments

When visitors leave comments on the site, the data present in the comment form as well as the IP address and the user agent of the browser are stored to assist with spam detection.

An anonymous string created from your email address (also called a hash) can be sent to the Gravatar service to verify that you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

5.2 Multimedia

When uploading images to the site, you should avoid uploading images with embedded geolocation data (EXIF GPS). Visitors can download and extract geolocation data from images on the site.

5.3 Website navigation information

While you visit our website, we will record:

  • Products you have viewed: we will use this, for example, to show products you have recently viewed
  • Location, IP address and browser type: we will use for tax and shipping estimation
  • Shipping address: we will ask you to, for example, estimate shipping costs before placing an order

We also use cookies to maintain the contents of your cart while browsing the website.

When you purchase from our store, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information such as username and password. We will use this information for purposes such as:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Set up your account for our shop
  • Comply with all the legal obligations we have, such as calculating taxes
  • Improve our store offers
  • Send you marketing messages, if you wish to receive them

If you create an account, we save your name, address, email and phone number, which will be used to fill in your details on future orders.

In general, we store information about you for as long as we need that data for the reasons we collect it, and we are not required by law to continue to keep it. For example, we will store information for 10 years for tax and accounting purposes. This includes your name, email address, billing and shipping address.

We save comments or ratings.

6. Minors

The website and its contents are aimed at adults, so if you are not of legal age, you will need the express authorisation of your parents or legal guardians before entering your personal data on the website.

7. Cookies

The website uses cookies to improve and customize the user experience during the use of the Website and to control access to restricted areas. Cookies are text files and can be disabled by the user from the browser used to access the website (in this case the content and browsing speed may be less satisfactory).

The information collected is in all cases anonymous and does not contain any personal data.

These text files do not contain any virus records, cannot be used to run any program and are only accessible through the server of the domain described.

How to delete cookies
You can easily delete cookies that have been installed in your browser’s cookie folder. For example, if you use Microsoft Windows Explorer:

Open ‘Windows Explorer
Click on ‘Search’ in the toolbar
Type ‘cookie’ in the search box for ‘Folders and Files
Select ‘My Computer’ from the ‘Search In’ box
Click ‘Search Now
Double-click on the folders found
‘Select’ any cookie file
Press the ‘Delete’ button on your keyboard
If you do not use Microsoft Windows Explorer, you should select ‘cookies’ from the ‘Help’ function for more information on how to find the cookie folder.

Disable and enable cookies
You can decide whether to accept or reject cookies by changing your browser settings. However, you may not be able to use all the interactive features of our site if cookies are disabled. If you wish to be notified before a cookie is accepted on your hard drive, follow the instructions below:

Internet Explorer 6.0:
Go to the ‘Tools’ menu
Click on ‘Internet Options
Click on the ‘Privacy’ tab
Move the slider to choose your preferred settings
Click on ‘OK’.
Go to the cookies directory
Delete all present files, means you delete all cookies
Once you delete these files, you will no longer have cookies and your browser will no longer send or receive new cookies.

Internet Explorer 7.0:
Exit Internet Explorer 7, and then exit any Microsoft Windows Explorer programs
Click ‘Start’, click ‘Run’, type ‘inetcpl.cpl’, then press ENTER
On the General tab, click ‘Delete’ under Browsing History in the Internet Properties dialog box
In the Delete Browsing History dialog box, click ‘Delete Cookies
In the Delete Cookies dialog box, click ‘Yes’.

Internet Explorer 8.0:
Click ‘Security’ on the Command bar
Select ‘Delete Browsing History’.
Select the option for cookies and click ‘Delete’.
Alternatively, the new InPrivate Browsing feature of Internet Explorer 8 allows users to browse the Internet without recording information about the sites visited (including cookies). For user InPrivate mode:
Click on ‘Security’ on the Command bar
Select ‘InPrivate Browsing

If you have an older version of Internet Explorer than these listed, please visit the Microsoft website to upgrade to a newer version.

Mozilla Firefox:
Click on ‘Tools’, then ‘Options’ (or ‘Edit | Preferences’ on Linux)
Select ‘Privacy’.
In the Cookies panel, click on ‘Show Cookies
To delete only one cookie, click on a specific one in the list and click on the ‘Delete Cookie’ button
To delete all cookies, click the ‘Delete All Cookies’ button.

Google Chrome:
Click on the ‘Tools’ menu and select ‘Options
Click on the ‘Advanced settings’ tab and locate the ‘Security’ section
In the ‘Cookie Settings’ section, click on the ‘Show Cookies’ button
Select ‘Delete all’ to delete all cookies from the list (alternatively, you can delete all cookies created within a specific period of time by selecting the ‘Delete browsing data’ option in the Tools menu)
To delete a specific cookie, simply select the website the cookie is coming from from in the list and click ‘Remove’.
Click the Close button when you have finished.

Safari:
Select ‘Preferences’ from the Safari menu
Select the ‘Security’ icon
Press the ‘Show Cookies’ button
Select the Cookies to delete from the list
Press the Delete button.

8. Comments and free text fields

It is possible that on the website there may be free text fields, both for comments and in the registration process. The user will not include in these data fields, information of personal nature that can be catalogued as of medium or high level, without the previous consent of Paulo Nogueira Terapias space (as an example and without pretending to be an exhaustive list, these data are related to health, political ideology, religious beliefs or sexual content).

9. How your data is protected

The space Paulo Nogueira Terapias declares that it has implemented and will continue to implement security measures of technical and organizational nature necessary to ensure the security of personal data provided in order to prevent their alteration, loss, treatment and/or unauthorized access, taking into account the current state of technology, the nature of the data stored and the risks to which they are exposed.

Paulo Nogueira Terapias guarantees the confidentiality of all data provided by its customers either in the registration or in the process of buying/ordering products or services. The collection and processing of data is carried out in a secure manner and prevents their loss or manipulation. All data will be entered in a Secure Server (128-bit SSL) that encrypts/encrypts it (turns it into a code). The user can verify that their browser is secure if the padlock symbol appears or if the address starts with https instead of http.

Personal data is processed with the legally required level of protection to ensure their security and prevent their alteration, loss, processing or unauthorised access, taking into account the state of technology, with the user being aware and accepting that the Internet security measures are not impregnable.

Paulo Nogueira Terapias, whenever it accesses any personal data, is committed to:

  • Store them by means of legally required security measures of a technical and organizational nature that guarantee their security, thus avoiding alteration, loss, treatment or unauthorized access, in accordance with the state of technology at each moment, the nature of the data and the possible risks to which they are exposed;
  • Use the data exclusively for the purposes previously defined;
  • Ensure that the data is processed only by the employees whose intervention is necessary for the provision of the service, who are bound by the duty of secrecy and confidentiality. If information may be disclosed to third parties, they shall be required to maintain appropriate confidentiality in accordance with the provisions of this document.

10. Jurisdiction and Applicable Law

The use of this website is governed by Portuguese law, regardless of the user’s legal environment. Any dispute that may arise from the interpretation of these conditions will be resolved in the Courts of Lisbon.